Now that your research is complete and you are ready to apply for your dream Salesforce job, you need to build a cohesive and compelling story on why you should be considered for the position. Salesforce jobs are extremely competitive, and each candidate brings a unique set of skills, individual experiences, and potential. To ensure you stand at the top of the competitive set, we recommend the following steps in helping you build a winning story.
Write a Winning Resume
Whether collaborating with a recruiter or applying directly on a company's website, make sure your resume is concise, grammatically correct, and the content customized to the job you are applying for. Read your resume aloud to understand how the content flows and even have friends review your resume. Focus your resume on your experience and remove extra information that lengthens your resume. For instance, even though being a volunteer soccer coach is inspiring, it will do little to help you get the job, so we recommend ditching extracurricular activities.
When highlighting your Salesforce skills, there are key items that can help your experience pop. First, include specific resume keywords that are relevant to the targeted job and will help search engines find you. Second, when listing the Salesforce orgs, you have worked in, list the number of users so the company can understand the scale of your experience. Next, be sure to include what role you played and key technical skills you utilized. Finally, quantify your results with metrics. For example, if you implemented email automation or process redesign in Salesforce Service Cloud, highlight the amount of time you save users or, even better, a decrease in case closure time.
Highlight your certifications
People often feel Salesforce certifications are the golden ticket to securing their dream Salesforce job. The focus on certifications will vary by employer, but if you have them you want to be sure to list them on your resume with the most relevant certifications appearing first. Relevant certifications may also include those outside of the Salesforce ecosystem such as PMI or Scrum certifications which are also highly desirable. We do not recommend pasting the logos of your certifications on the resume as they lengthen your resume and typically do not transfer into online systems where you may have to recreate your resume in pre-specified text boxes. Finally, make sure the recruiter or manager can verify your certifications using the name and email on your resume. Unbelievably, we have run into multiple instances where people listed certifications that they did not hold.
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