In the world of agile development, important questions are often overlooked in the sprint to develop and release enhancements quickly. The speed of delivering solutions overshadows the proper strategic planning to ensure long-term success and business acceleration. However, with proper care, companies can foster a collaborative environment to ensure their technology implementations set a foundation for scalable growth. In this series, we will look at 3 key questions which should be asked at each phase of your technology implementations.
Are you implementing the right business process?
“This is how we operate today, but in the future, we need to operate in a new way.” Though proclamations of change are common, the roadmap of how a company may operate in an innovative, new way is often cloudy. There may be a lack of strategic vision, a misunderstanding of what customers value, limited available resources, or the organization is stuck focusing on the current quarter vs. the future. A failure to clearly articulate the future business state prior to implementing a technology solution leads companies to develop solutions supporting outdated or inefficient ways of doing business. This results in the continuation of suboptimal processes, delayed future state realization due to prior technology investments, and significant additional costs to rebuild a solution when the business process eventually changes.
To avoid these issues, a clear understanding of the desired future business processes is required to build a technical solution which properly supports these processes and delivers competitive advantage. This understanding will help you provide the correct roadmap for development, enable successful change management with your team, and provide the opportunity to communicate with customers the added value your team can now deliver. If your future vision has a multi-year roadmap, ensure your technology decisions, resourcing, and investments are clearly defined to help you achieve each milestone along your journey.
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